1. The ability to see things from another person’s perspective
The foundation of communication is imagining how the other person feels. By picturing their daily life and environment, you begin to see things you hadn’t noticed before.
2. The ability to understand what the other person needs
Through conversation and reactions, you can pick up clues about what the other person cares about. People support each other in daily life, and talking may reveal ways to help.
3. The ability to express gratitude
Saying “thank you” sincerely is essential. Realizing that even everyday kindnesses aren’t guaranteed helps build stronger relationships.
4. The ability to communicate uncomfortable truths in an appropriate way
Sometimes you must say things the other person may not want to hear. Think about how to communicate in a way that leads to the best possible outcome.
5. The ability to respond gracefully when someone says something unpleasant
Not everyone will be kind, and sometimes even unintended words can hurt. Knowing how to respond calmly helps avoid unnecessary conflict.
6. Having broad knowledge and being able to converse with anyone
People have different interests. While it’s easy to connect over shared hobbies, having a wide range of knowledge allows you to talk with many kinds of people.
7. The ability to use nonverbal communication effectively
For example, turning your body toward someone while they’re speaking shows you’re listening. These small actions play a big role in communication.
8. The ability to organize your thoughts and speak clearly
Good communication involves both understanding others and helping them understand you. Being clear—and logical when necessary—makes your message more effective.
9. The ability to manage your own emotions
This doesn’t mean suppressing your feelings. It means expressing what needs to be said while staying calm and in control, even during difficult moments.